Legal
Privacy Policy
How we collect, use, and protect your personal information.
Last updated: May 2026
1. Information We Collect
We collect information you provide directly, such as your name, email address, phone number, and property details when you register, list a property, or use our services. We also collect information automatically, including device information, IP address, browser type, and usage data through cookies and similar technologies.
2. How We Use Your Information
Your information is used to provide, maintain, and improve our services; process transactions and verify identities; communicate with you about your account and our services; send updates, marketing communications (with your consent); detect and prevent fraud; comply with legal obligations.
3. Information Sharing & Disclosure
We share your information with your consent or as necessary to complete a transaction (e.g., sharing tenant information with property owners). We may share data with third-party service providers like Cashfree for payment processing. We do not sell your personal information to third parties.
4. Data Security
We implement industry-standard security measures to protect your information, including encryption in transit and at rest, secure servers, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. We may retain certain information as required by law or for legitimate business purposes. You may request deletion of your data at any time.
6. Your Rights
You have the right to access, correct, update, or delete your personal information. You may object to or restrict certain processing of your data. You may withdraw consent at any time where we rely on consent to process your data. To exercise these rights, contact us at staynindia@gmail.com.
7. Cookies & Tracking
We use cookies and similar technologies to enhance your experience, analyze usage, and support our marketing efforts. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of the platform.
8. Third-Party Services
Our platform integrates with third-party services such as Cashfree for payments and Supabase for database services. These services have their own privacy policies governing data handling. We encourage you to review their policies.
9. Children's Privacy
STAYN is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal data, we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and, where appropriate, through email or platform notifications. Your continued use after changes constitutes acceptance.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at staynindia@gmail.com. You may also reach us through our Contact page or by writing to: STAYN, Chandigarh, India.